NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
ERIC Number: EJ480555
Record Type: CIJE
Publication Date: 1993
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-1071-6084
Problem Solving and Total Quality Goals in University Technology Programs.
Smith, Taggart
Journal of Technology Studies, v19 n2 p13-19 Sum-Fall 1993
Explains how quality concepts such as customer satisfaction, continuous improvement, and defining the customer apply to education. Describes how creative problem solving can overcome such conceptual blocks as constancy, commitment to the past, compression of ideas, and complacency. (SK)
Publication Type: Opinion Papers; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A