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ERIC Number: EJ479625
Record Type: CIJE
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0361-0365
Enforcing Academic Rules in Higher Education: A Total Quality Management Approach.
Burgar, Paul
Research in Higher Education, v35 n1 p43-55 Feb 1994
A Total Quality Management (TQM) approach to enforcing an admissions rule was taken in one master's degree program in lieu of punishing students for infraction. Prevention became possible only after TQM techniques revealed the causes of rule violation. Follow-up shows no new rule infractions for several academic terms. (MSE)
Publication Type: Reports - Evaluative; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A