ERIC Number: EJ479261
Record Type: CIJE
Publication Date: 1993
Setting Up a Customer Network to Review Documentation.
Bist, Gary; And Others
Technical Communication: Journal of the Society for Technical Communication, v40 n4 p715-19 Nov 1993
Describes setting up a customer review network, using computer networks and fax machines, to collect customer feedback on documentation during the stages of designing and writing the information. Describes the electronic feedback from one customer in particular and how it was analyzed and used to modify the information before releasing it. (SR)
Publication Type: Reports - Evaluative; Guides - Non-Classroom; Journal Articles
Education Level: N/A
Authoring Institution: N/A
Note: Special Issue: Visual Communication.