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ERIC Number: EJ472571
Record Type: CIJE
Publication Date: 1993
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-0260-1362
Implementing Total Quality Management in the School: Challenges and Opportunity.
Murgatroyd, Stephen
School Organisation, v13 n3 p269-81 1993
Total Quality Management (TQM) is not another"add-on" but a wholly reconceived approach to managing educational institutions. Some common start-up problems are lack of feasible leadership commitment, poor data and deployment plans, and inadequate managerial skills. Postlaunch problems include team and measurement mania, overzealous selling of outcomes, and loss of momentum. Ameliorative strategies are offered. (MLH)
Publication Type: Reports - Evaluative; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A