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ERIC Number: EJ470051
Record Type: CIJE
Publication Date: 1993
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0011-8052
Job Design and Skill Level in Using Information Technology: Perceptions of Administrative Support Personnel in Financial Organizations.
Marino, Pamela
Delta Pi Epsilon Journal, v35 n3 p121-37 Sum 1993
Responses form 408 of 673 administrative support personnel at 6 financial institutions revealed a large percentage proficient only in text-related computer technology; few could use spreadsheet, database, or graphics applications. Higher skill levels correlated with perceptions of job enrichment. It appears information technology is not being used to transform administrative support jobs. (SK)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A