ERIC Number: EJ470005
Record Type: CIJE
Publication Date: 1992
Telecommunications Competencies for Clerical Office Professionals.
Akeyo, Valerie T.; Pollard, Constance
Office Systems Research Journal, v11 n1 p21-26 Fall 1992
Responses from 55 personnel directors of Fortune 500 companies (15%) found that clerical office professionals should have knowledge of and be able to use facsimile, voice mail, and electronic mail. They recommended that educators and employers form an alliance to ensure that relevant telecommunications concepts are taught. (JOW)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Authoring Institution: N/A
Note: Available from Office Systems Research Assn., Southwest Missouri State Univ., 901 S. National Ave., Springfield, MO 65804-0089.