ERIC Number: EJ469111
Record Type: CIJE
Publication Date: 1993
Reference Count: 0
Total Quality Management: The Federal Government Experience.
Frank, Robyn C.
Journal of Library Administration, v18 n1-2 p171-82 1993
Examines the use of Total Quality Management (TQM) in the federal government setting. Topics covered include federal corporate culture, benefits to employees, early programs in productivity improvement, governmentwide implementation, the information network on TQM applications maintained by the Federal Quality Institute, and barriers to implementation. (Contains 21 references.) (EAM)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Authoring Institution: N/A
Note: Theme issue topic: "Integrating Total Quality Management in a Library Setting."