ERIC Number: EJ465293
Record Type: CIJE
Publication Date: 1993
Reference Count: N/A
Leaping over the Pitfalls of TQM.
Law, James E.
School Business Affairs, v59 n6 p21,24-25 Jun 1993
Total Quality Management (TQM) is a process of continuous improvement where decisions are based on data. TQM works for those organizations that are prepared to make it work for them. Discusses seven common mistakes that many organizations make when implementing TQM. (MLF)
Publication Type: Guides - Non-Classroom; Opinion Papers; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A