ERIC Number: EJ464257
Record Type: Journal
Publication Date: 1993
Reference Count: N/A
Total Quality Management Is Total at Fox Valley Technical College.
Tyler, Carol R.
New Directions for Institutional Research, n78 p59-63 Sum 1993
At Fox Valley Technical College (Wisconsin), application of Total Quality Management (TQM) brought positive outcomes and other effects. Areas in which TQM was used are considered, including admissions, employee safety, customer focus, policy formation, management performance appraisal, student services, creation of a self-managing class, TQM for graduates, and operational planning. (MSE)
Descriptors: Administrator Evaluation, Case Studies, Change Strategies, College Planning, Educational Quality, Efficiency, Independent Study, Institutional Research, Instructional Innovation, Management Systems, Organizational Change, Policy Formation, Postsecondary Education, Program Development, Quality Control, School Safety, Self Evaluation (Groups), Student Personnel Services, Total Quality Management
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Authoring Institution: N/A