ERIC Number: EJ464208
Record Type: CIJE
Publication Date: 1993
Reference Count: 0
TQM: A Warning for Higher Education.
Fisher, James L.
Educational Record, v74 n2 p15-19 Spr 1993
Although the Total Quality Management (TQM) system offers an admirable goal and offers promise of organizational improvement, the process it recommends is not a panacea and may only forestall the conflict inevitably arising from decision making, individual accountability, and organizational change. The approach is being abandoned by some. (MSE)
Publication Type: Reports - Evaluative; Opinion Papers; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A