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ERIC Number: EJ463945
Record Type: CIJE
Publication Date: 1993
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0161-9500
The Talking Trap.
Stiebel, David
Executive Educator, v15 n6 p33-34 Jun 1993
When dealing with a real dispute based on conflicting goals rather than a misunderstanding, it is better to avoid multiple rounds of "clarifying communication." A better approach is to solicit the opposite party's concerns and critiques, thereby eliciting a sequence of constructive responses until agreement has been reached. Examples are provided. (MLH)
Publication Type: Opinion Papers; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A