ERIC Number: EJ463721
Record Type: CIJE
Publication Date: 1993
Reference Count: 0
The Gap in Total Quality: A Commentary.
Fairhurst, Gail T.; Wendt, Ronald F.
Management Communication Quarterly, v6 n4 p441-51 May 1993
Analyzes jargon and themes of the total quality (TQ) and high commitment work systems visions. Juxtaposes linguistic references of both visions and reveals a gap in TQ. (SR)
Publication Type: Opinion Papers; Journal Articles
Education Level: N/A
Authoring Institution: N/A