ERIC Number: EJ462365
Record Type: CIJE
Publication Date: 1993
Reference Count: 0
Quality in Document Design: Issues and Controversies.
Schriver, Karen A.
Technical Communication, v40 n2 p239-57 May 1993
Explores issues related to quality in document design. Gives an overview of the quality movement, discusses alternative definitions of quality, analyzes dominant approaches to measuring quality, presents results of a survey showing that consumers value quality in document design, offers examples showing that it is cost effective, and appends an annotated bibliography. (SR)
Publication Type: Information Analyses; Reports - Research; Reference Materials - Bibliographies; Journal Articles
Education Level: N/A
Authoring Institution: N/A