ERIC Number: EJ461427
Record Type: Journal
Publication Date: 1993
Reference Count: N/A
Executive Information Systems for Total Quality Management: Balancing Quality Improvement and Cost Containment.
Glover, Robert H.
New Directions for Institutional Research, n77 p17-29 Spr 1993
In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built. (Author/MSE)
Publication Type: Reports - Evaluative; Journal Articles
Education Level: N/A
Audience: Researchers; Administrators; Practitioners
Authoring Institution: N/A