ERIC Number: EJ460985
Record Type: CIJE
Publication Date: 1993
Reference Count: 0
Understanding and Managing Conflict in a Technical Communication Department.
Leonard, David C.
Technical Communication, v40 n1 p74-80 Feb 1993
Defines conflict, looks at its causes, discusses the various types of organizational conflict, reviews the Myers-Briggs psychological types as they affect conflict, examines managers' typical reactions to internal and external conflict, and lists six keys to successful conflict resolution. (SR)
Publication Type: Reports - General; Guides - Non-Classroom; Journal Articles
Education Level: N/A
Authoring Institution: N/A