ERIC Number: EJ459864
Record Type: Journal
Publication Date: 1992
Reference Count: N/A
User Friendly vs. Creeping Featurism: An InfoTrac Example.
Becker, Karen A.
Illinois Libraries, v74 n6 p510-13 Dec 1992
Reviews student use of electronic searching tools and the effect of software changes on user satisfaction and success. Discusses the results of two surveys of InfoTrac users before and after software changes at Northern Illinois University, and proposes three strategies systems developers can take to balance the differing needs of sophisticated and novice users. (EA)
Publication Type: Journal Articles; Opinion Papers; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A