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ERIC Number: EJ458769
Record Type: CIJE
Publication Date: 1993
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-0091-0260
Illiteracy--The Neglected Enemy in Public Service.
Anderson, Claire J.; Ricks, Betty Roper
Public Personnel Management, v22 n1 p137-52 Spr 1993
Over 60% of 533 local government units responding (of 1,215) employ workers lacking basic skills, which impedes mobility and affects customer service. About 26% cope by providing basic skill training or making accommodations for lack of language or computational skills. (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A