ERIC Number: EJ445391
Record Type: CIJE
Publication Date: 1992
Reference Count: 0
Skills Needed by Office Support Staff as Perceived by Trainers.
Davis, Diane C.
Delta Pi Epsilon Journal, v34 n1 p13-23 Win 1992
A survey of 429 secretarial/clerical trainers received 191 responses emphasizing that postsecondary office systems curricula should focus on communication and human relations skills, technology-related applications, telephone techniques, transcription, and keyboarding accuracy. (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A