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ERIC Number: EJ444807
Record Type: CIJE
Publication Date: 1992
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0090-7324
An Evaluation of a Training and Assistance Program for the CD-ROM Databases: Reflections on the Process.
Kenny, Richard F.; Schroeder, Eileen
RSR Reference Services Review, v20 n2 p41-48 1992
This study focused on how CD-ROM systems were being used in a college library and training users had received or assistance they required. Patrons completed surveys and librarians logged assistance requests to determine the level of assistance needed for CD-ROM workstations. Results showed most patrons need assistance from librarians even for simple searches. (30 references) (LAE)
Publication Type: Journal Articles; Information Analyses; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A