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ERIC Number: EJ439878
Record Type: Journal
Publication Date: 1991
Pages: N/A
Abstractor: N/A
ISSN: ISSN-0264-0473
Online Help to End-Users in a Networked Environment.
Meyer, Paul
Electronic Library, v9 n4-5 p251-55 Aug-Oct 1991
Discusses the need for online help for end-users based on experiences with an online public access catalog (OPAC) at the University of Cape Town libraries. The concept of end users is examined, the role of search intermediaries in information systems is explained, and online help and systems design is discussed. (LRW)
Publication Type: Journal Articles; Opinion Papers; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A