ERIC Number: EJ437109
Record Type: CIJE
Publication Date: 1992
Reference Count: N/A
HRD & Quality: The Chicken or the Egg?
Ferketish, B. Jean; Hayden, John W.
Training and Development, v46 n1 p38-42 Jan 1992
Total Quality Management is not a fad. Human resource development must be aligned with the culture of continuous improvement to make it work. Changes may be necessary in hiring, promotion, and performance appraisal. (SK)
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Authoring Institution: N/A