ERIC Number: EJ435289
Record Type: CIJE
Publication Date: 1991
Reference Count: N/A
Train 700 People in Quality? No Problem.
Rothenberg, Richard G.; Drye, Tom R.
Training and Development, v45 n12 p43-46 Dec 1991
Lessons learned by two neophyte trainers in a corporate quality improvement program include (1) the importance of team training; (2) training across levels, mixing different departments and responsibilities; and (3) concreteness and small group instruction. (SK)
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Authoring Institution: N/A