ERIC Number: EJ433121
Record Type: CIJE
Publication Date: 1991
Reference Count: 0
Overcoming Barriers to Total Quality Management in Colleges and Universities.
Winter, Robert S.
New Directions for Institutional Research, (No. 71 Total Quality Management in Higher Education) v18 n3 p53-62 Fall 1991
To implement Total Quality Management concepts successfully, colleges and universities must change their cultures significantly. In higher education, with its organizational characteristics and traditions, authority relationships between faculty and administrators must be recognized, and some changes in the role and attention of leaders must occur. (MSE)
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A