ERIC Number: EJ432464
Record Type: CIJE
Publication Date: 1991
Reference Count: 0
The Impact of Diagnosing Skill Deficiencies and Assessment-Based Communication Training on Managerial Performance.
Papa, Michael J.; Graham, Elizabeth E.
Communication Education, v40 n4 p368-84 Oct 1991
Evaluates an organizational diagnosis program that assesses managerial communication skills and provides the frame for follow-up training programs. Finds that managers participating in follow-up communication skills training performed significantly higher on interpersonal skills, problem-solving ability, and productivity over three long-term assessments. Discusses implications for corporate training programs and instructional development. (SR)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A