ERIC Number: EJ423175
Record Type: CIJE
Publication Date: 1991
Reference Count: N/A
Remain in Your Seats: Crisis Management for the Alumni Travel Director.
Bonenberger, Lynne M.
Currents, v17 n2 p38-41 Feb 1991
Three alumni travel directors offer advice on taking control when tour crises arise. The cases cited involved irresponsible tour agents, problem travelers, and on-location disasters. Both precautions and creative solutions are emphasized. (MSE)
Publication Type: Journal Articles; Guides - Non-Classroom
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A