Includes "Transformation in the Public Sector" (Foster); "Implementing the Vision" (Frater); "Enabling Authority" (Stewart); "Local Authority of the 1990s" (Bichard); "Training for 'Next Steps'--Initiative in the Public Service" (Wright); "Organizational Development" (Dodd); "Management Models and Professional Monitoring in Prison" (Evans); "Putting Customers First" (Canfield); "Managing Quality" (Walsh); "Partnership in Education" (Thomson, Bintley); and "Challenge of Police Leadership" (Mead). (SK)