ERIC Number: EJ417730
Record Type: CIJE
Publication Date: 1990
Reference Count: 0
The Telephone Unit: New Services and Telecommunications.
Chalupa, Marilyn R.
Business Education Forum, v45 n2 p16-18 Nov 1990
Extensive use of the telephone by businesses should cause business educators to look at the objectives of the telephone unit. In addition to telephone personality, voice characteristics, listening skills, and the use of the directory and yellow pages, the telephone unit can be expanded to include telephone features, special equipment, and telecommunications. (Author/JOW)
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Authoring Institution: N/A