ERIC Number: EJ415386
Record Type: Journal
Publication Date: 1990
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0164-8527
EISSN: N/A
Who Cares? Eight Principles for Dealing with Customers.
Franklin, William H.
Child Care Information Exchange, n73 p7-10 Jun 1990
Discusses eight principles that are based on the idea that customer service will improve when employees understand that they are in the problem-solving business. (DR)
Descriptors: Business Communication, Business Skills
Publication Type: Journal Articles; Guides - Non-Classroom
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
