ERIC Number: EJ415240
Record Type: CIJE
Publication Date: 1990
Reference Count: 0
Conflict Management in the Academic Library.
Kathman, Jane McGurn; Kathman, Michael D.
Journal of Academic Librarianship, v16 n3 p145-49 Jul 1990
Drawing on management theory, this article explores the costs, benefits, and sources of organizational conflict in the academic library context. Five responses to conflict (using power, avoiding, accommodating, compromising, and problem solving) are described, and guidelines for using problem solving to manage conflict effectively are offered. (14 references) (MES)
Publication Type: Journal Articles; Guides - General; Opinion Papers
Education Level: N/A
Authoring Institution: N/A