ERIC Number: EJ407197
Record Type: CIJE
Publication Date: 1989
Reference Count: 0
The Measurement and Evaluation of Reference Service.
Reference Librarian, n25-26 p173-90 1989
Considers trends in measurement and evaluation of reference service and summarizes research findings on the importance of reference work, library clientele, reference questions, duties of the reference librarians, and the effectiveness of reference service. Measures for the organization and performance of reference work, the adequacy of reference collections, and the value of reference service are suggested. (57 references) (MES)
Publication Type: Journal Articles; Information Analyses; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Reprinted from Library Trends; v12 n1 p456-72 Jan 1964.