ERIC Number: EJ389269
Record Type: Journal
Publication Date: 1988
Reference Count: N/A
Cognitive Analysis of Expert and Novice Troubleshooting Performance.
Johnson, Scott D.
Performance Improvement Quarterly, v1 n3 p38-54 1988
Discussion of expert and novice performance and the organization of knowledge focuses on a study that investigated the influence of mental models on performance differences between expert and novice service technicians who troubleshoot faculty generator sets. Behavioral and cognitive methods of analysis are described, and implications for technical instruction are suggested. (21 references) (LRW)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A