ERIC Number: EJ380375
Record Type: Journal
Publication Date: 1988
Reference Count: N/A
Quality, Reliability, and Productivity Education: America's Hope for Enhanced Competitive Position.
Edgeman, Rick L.
Innovative Higher Education, v13 n1 p21-26 Fall-Win 1988
Recent establishment of degree programs in quality and reliability at several leading American academic institutions provides evidence that quality is making ivory tower in-roads. One critical difference in the orientations of U.S. and Japanese firms is in the shouldering of responsibility for product/service quality and reliability. (MLW)
Publication Type: Journal Articles; Information Analyses
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Japan