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ERIC Number: EJ357096
Record Type: Journal
Publication Date: 1987
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Assessment of Reference Services.
Von Seggern, Marilyn
RQ, v26 n4 p487-96 Sum 1987
This annotated bibliography of materials dealing with the evaluation of library reference services is arranged by category including literature success, quality, and accuracy of answers; cost and task analysis; interviews and communication; classification of reference questions; reference collections; staff availability; use and nonuse of reference services; and related concerns. (CLB)
Publication Type: Journal Articles; Information Analyses; Opinion Papers; Reference Materials - Bibliographies
Education Level: N/A
Audience: Researchers; Administrators; Media Staff; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A