ERIC Number: EJ356826
Record Type: CIJE
Publication Date: 1987
Reference Count: 0
Effects of Problem-Based Scheduling on Patient Waiting and Staff Utilization of Time in a Pediatric Clinic.
Callahan, Nancy M.; Redmon, William K.
Journal of Applied Behavior Analysis, v20 n2 p193-99 Sum 1987
Changing the scheduling system in a pediatric outpatient clinic from time-based (15-minute block scheduling) to problem-based (more extensive treatment needs scheduled for longer time blocks) resulted in a substantial decrease in waiting time by patients across all presenting problems and in increased availability of extra staff time. (Author/JW)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A