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ERIC Number: EJ333357
Record Type: Journal
Publication Date: 1986
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Reference Service Standards, Performance Criteria, and Evaluation.
Schwartz, Diane G.; Eakin, Dottie
Journal of Academic Librarianship, v12 n1 p4-8 Mar 1986
Describes process by which reference service standards were developed at a university medical library and their impact on the evaluation of work of librarians. Highlights include establishment of preliminary criteria, literature review, reference service standards, performance evaluation, peer review, and staff development. Checklist of reference skills is appended. (3 references) (EJS)
Publication Type: Journal Articles; Reports - Descriptive; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A