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ERIC Number: EJ304540
Record Type: Journal
Publication Date: 1984
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Performance Measures for Corporate Information Centers.
McClure, Charles R.; Reifsnyder, Betsy
Special Libraries, v75 n3 p193-204 Jul 1984
Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for data collection are highlighted. (27 references) (EJS)
Publication Type: Journal Articles; Opinion Papers; Reports - Research
Education Level: N/A
Audience: Researchers
Language: English
Sponsor: N/A
Authoring Institution: N/A