ERIC Number: EJ302638
Record Type: CIJE
Publication Date: 1984
Reference Count: 0
Communication Apprehension as a Determinant of Channel Preferences.
Reinsch, N. L., Jr.; Lewis, Phillip V.
Journal of Business Communication, v21 n3 p53-61 Sum 1984
Results indicate that various measures of speech, telephone, and writing apprehension can account for a small significant percentage of the variance in channel (face-to-face, telephone, written) preferences. (PD)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Authoring Institution: N/A