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ERIC Number: EJ300077
Record Type: Journal
Publication Date: 1984
Pages: N/A
Abstractor: N/A
Reference Count: N/A
Reference Clientele and the Reference Transaction in Five Illinois Public Libraries.
Weech, Terry L.; Goldhor, Herbert
Library and Information Science Research, v6 n1 p21-42 Jan-Mar 1984
Discusses data gathered from study assessing library users' behavior and perceptions of reference transaction. Characteristics of reference clientele (address, age, education), questions asked, answers given (type, source, length of time spent), relationships between variables, and cost of reference service are highlighted. Instructions and forms used in data gathering are appended. (EJS)
Publication Type: Reports - Research; Tests/Questionnaires; Journal Articles
Education Level: N/A
Audience: Researchers
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Illinois