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ERIC Number: EJ293728
Record Type: Journal
Publication Date: 1983
Pages: N/A
Abstractor: N/A
Reference Count: N/A
A Client Satisfaction Scale Suitable for Use with Hispanics?
Roberts, Robert E.; And Others
Hispanic Journal of Behavioral Sciences, v5 n4 p461-76 Dec 1983
Data from a survey of 3,628 community health center clients were analyzed to assess how the eight-item Client Satisfaction Questionnaire (CSQ-8) operates when used with different ethnic populations. Results indicated CSQ-8 operates about the same, whether administered to Anglos, Blacks, or persons of Mexican descent or other Hispanic origin. (Author/MH)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A