ERIC Number: EJ270891
Record Type: CIJE
Publication Date: 1982
Reference Count: 0
The Enhancement of Behavior Modeling Training of Supervisory Skills by the Inclusion of Retention Processes.
Decker, Phillip J.
Personnel Psychology, v35 n2 p323-32 Sum 1982
Assigned 24 supervisors to two behavior modeling workshops designed to improve the supervisors' skills in coaching and handling employee complaints. Generalization of observational learning to a novel context was significantly better in the experimental group, showing the efficacy of formalized retention processes. (Author)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A