ERIC Number: EJ225812
Record Type: Journal
Publication Date: 1979-Jun
Reference Count: N/A
Evaluating and Diffusing an Organizational Change Effort.
Dann, Alan O.
NSPI Journal, v18 n5 p14-16 Jun 1979
Illustrates AT&T's organization analysis and design process by describing a study in which it was used to analyze and improve the efficiency of one division's operation, including the identification of specific workflow and performance problems. Difficulties encountered with pilot implementation and diffusion are discussed. (JD)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A