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ERIC Number: EJ192843
Record Type: CIJE
Publication Date: 1978-Sep
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: N/A
Service at San Jose State University: Survey of Document Availability.
Whitlatch, Jo Bell; Kieffer, Karen
Journal of Academic Librarianship, v4 n4 p196-99 Sep 1978
A patron questionnaire was used to collect data on why materials were not found. Reasons cited included inadequacy of user catalog skills, reluctance to ask for help, not always receiving help upon requesting it, and needed materials were frequently checked out. Programs to correct the problems are suggested. (JAB)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A