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ERIC Number: EJ183840
Record Type: Journal
Publication Date: 1978
Pages: N/A
Abstractor: N/A
Reference Count: N/A
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The Reference Interview in the Computer-Based Setting
Knapp, Sara D.
RQ, 17, 4, 320-4, Sum 78
The computer-based reference process includes the user pre-search form, appointments, search strategy negotiation, on-line sampling and on-line search session. The role of the search analyst, his personality and communication skills are discussed in relation to the success or failure of a computer search. (JAB)
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