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ERIC Number: EJ183832
Record Type: CIJE
Publication Date: 1978
Pages: N/A
Abstractor: N/A
Reference Count: 0
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Reference Service Upgraded: Using Patrons' Reference Questions
Seng, Mary
Special Libraries, 69, 1, 21-8, Jan 78
Business Administration-Economics Library staff at the University of Texas at Austin evaluated 18,738 reference questions gathered over a three-year period. Steps were taken to reduce the directional and informational questions with the expectation of increasing the number of general reference questions. (Author)
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Sponsor: N/A
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