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ERIC Number: EJ183786
Record Type: CIJE
Publication Date: 1978
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: N/A
Updating Library Reference Services through Training for Interpersonal Competence
Holland, Barron
RQ, 17, 3, 207-11, Spr 78
Today's library users prefer a less formal relationship with the reference librarian. Library schools are responding to this trend by offering courses in communications strategy. Library researchers recommend sensitivity training for librarians. (JAB)
Publication Type: N/A
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Language: N/A
Sponsor: N/A
Authoring Institution: N/A