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ERIC Number: EJ182681
Record Type: CIJE
Publication Date: 1978
Pages: N/A
Abstractor: N/A
Reference Count: 0
Improving Supervisors' Interpersonal Communication
Miltz, Robert J.; Kanus, Louis
Clearing House, 51, 7, 343-5, Mar 78
Supervisors often need to solve complex problems through the process of interpersonal communication. The Effective Personal Communication Program, developed at the School of Education, University of Massachusetts, is based on a step-by-step approach to improving verbal and non-verbal communication. Here is a description of the program and a brief outline of the basic helping skills covered in the supervisory training sessions. (Author/RK)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A