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ERIC Number: EJ175932
Record Type: Journal
Publication Date: 1978
Pages: N/A
Abstractor: N/A
Reference Count: N/A
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What a University Ombudsman Does: A Sociological Study of Everyday Conduct
Stewart, Kenneth L.
Journal of Higher Education, 49, 1, 1-29, Jan/Feb 78
Aspects of an ombudsman's conduct that may effect his impact on an organization are illustrated. Daily activities are partitioned into three phases: appearance, problem definition, and resolution. Judith W. Harvey's commentary on the paper is included, as is Stewart's reply to her comments. (Author/LBH)
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