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ERIC Number: EJ170850
Record Type: CIJE
Publication Date: 1977
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: N/A
The Control of Public Faces in a Commercial Bureaucratic Work Situation
Jackall, Robert
Urban Life, 6, 3, 277-302, Oct 77
Bureaucratic work situations, particularly those with commercial goals, rationalize not only people's work tasks, but their social demeanor and behavior. This study examines the impact of such rationalization of appearance and interaction on clerical workers in several branches of a large bank. (Author/AM)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A