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ERIC Number: EJ170292
Record Type: CIJE
Publication Date: 1977
Pages: N/A
Abstractor: N/A
Reference Count: 0
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Before the Looking-Glass: A Method to Obtain Self-Evaluation of Roles In a Library Reference Service
Reeves, Edward B.; And Others
RQ, 17, 1, 25-32, F 77
Procedures for developing quantitative measures of reference service are described. Through individual interviews, researchers compiled a list of 93 activities performed by the staff. Each activity was evaluated by the staff in four categories: importance, interest, complexity, confidence. (JAB)
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