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ERIC Number: EJ153990
Record Type: Journal
Publication Date: 1976
Pages: N/A
Abstractor: N/A
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Fleeting Encounters--A Role Analysis of Reference Librarian-Patron Interaction
Howell, Benita J.; And Others
RQ, 16, 2, 124-129, Win 76
A questionnaire survey was administered to reference librarians and patrons to determine relationship between patron-staff encounters and user satisfaction. (KP)
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